Last updated: March 2025
This Privacy Policy explains how HomeIndigo (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you use our website and related services (the “Platform”). By using HomeIndigo, you agree to this policy.
1. Information We Collect
Information you provide
- Name, email, phone number, city, and preferences when you register or submit an enquiry.
- Budget, configuration preferences, and locations in search forms.
- For builders: company name, contact details, project information, and billing details.
Automatically collected data
- Device and browser information, IP address, approximate location.
- Pages visited, time spent, referral sources, and actions taken on the Platform.
- Cookies and similar technologies for sessions, analytics, and personalisation.
2. How We Use Your Information
- Provide, operate, and improve the Platform.
- Process your enquiries and connect you with the relevant builder.
- Personalise content, project recommendations, and listings.
- Send you updates, alerts, or promotional offers (where you have opted in).
- Detect and prevent fraud, misuse, or technical issues.
- Comply with legal obligations.
3. How We Share Your Information
- Builders: When you submit an enquiry, your contact details are shared with the respective builder so they can follow up with you directly.
- Service providers: Third parties that assist with hosting, analytics, marketing, or payment processing, under confidentiality agreements.
- Legal compliance: When required by law, regulation, or governmental request.
We do not sell your personal information to third parties.
4. Cookies & Tracking
We use cookies to keep you logged in, understand Platform usage, improve performance, and personalise content. You can manage cookies via your browser settings; disabling certain cookies may affect your experience.
5. Data Retention
We retain your data for as long as necessary to provide services, fulfil legitimate business purposes, and comply with legal obligations.
6. Your Rights
Subject to applicable law, you may request access to, correction, or deletion of your personal information, and opt out of marketing communications at any time. Contact us at support@homeindigo.com.
7. Security
We implement reasonable technical and organisational safeguards to protect your data. No system is completely secure; we cannot guarantee absolute protection.
8. Changes to This Policy
We may update this policy from time to time. The “Last updated” date will reflect any changes. Continued use of the Platform constitutes acceptance of the revised policy.